The Road Home staff. Together, our case managers have over 65 years of experience working with homeless families in Dane County.
some photos by Kim Upton
|Betsy Berry, Mainstream Vouchers Case Manager | email@example.com • 608-294-7998
Betsy works as a programs assistant at The Road Home, assisting in a variety of ways including managing the front desk. Betsy received her Master’s of Social Work from the University of Wisconsin-Madison in 2009 and has been involved in housing in some capacity ever since. She worked at The Road Home from 2012-2014, then returned in the spring of 2019.
Betsy chose to work in housing because she sees that housing is related to every aspect of people’s lives. She believes that when people don’t have safe, stable housing, it impacts their school, work, health and relationships. When people have stable housing, they are able to accomplish amazing things.
|Justin Burton, Moving Up & House-Ability Case Manager | firstname.lastname@example.org • 608-206-9586
In his role as a case manager, Justin’s objective is to support families in their efforts to stabilize housing. Justin graduated from Our Lady of The Lake University with a master’s degree in social work. He’s a Certified Advanced Practice Social Worker in the state of Wisconsin and has four years of experience working with families and youth, including one year at The Road Home.
What Justin enjoys most about working at The Road Home is the ability to work with dedicated families who, like many of us, have personal struggles but lack some of the resources that could help them succeed. He works hard to create an environment where everyone can reach their goals and feel a part of their community.
|Dominique Q. Christian, Housing Program Manager| email@example.com • 608-225-7492
Dominique serves as a Housing Program Manager, overseeing staff who work with families in The Road Home’s scattered site housing programs. Dominique began her position at The Road Home in 2018 while earning her bachelor’s degree in social work with a minor in political science. With her background as a Certified Peer Support Specialist, Dominique has experience supporting people with mental health struggles, psychological trauma and substance use.
Dominique chose to enter this field because she believes that while there are many people passionate about this work, there aren’t enough people of color who share commonalities and similar experiences with the many of the clients being served. She believes her lived experience helps her be effective in supporting and advocating for others in their recovery process.
|Alane Conn, Volunteer Manager and Case Manager | firstname.lastname@example.org • 608-294-7998 ext 306
Alane fills two roles at The Road Home. As the volunteer manager, she helps volunteers support the organization’s mission by matching them with rewarding volunteer opportunities that focus on supporting families in housing. As a Housing Stabilization case manager, she works with families to maintain housing and achieve their goals. Alane received her bachelor’s degree in social work from Upper Iowa University and became a licensed social worker in 2008. She worked at The Salvation Army of Dane County as a shelter case manager for six years and at the YWCA-Madison for five years as a member of their front desk staff before starting at The Road Home in 2010.
What Alane loves best about her job is meeting and interacting with people across the community—both families being served by The Road Home and volunteers—who share similar dreams for themselves and their community and who are working in their own way to make sure every child has a home.
|Allie Grant, Building Futures Case Manager | email@example.com • 608-279-0680
Allie provides case management in the Building Futures program, a program that creates affordable housing for youth-led families (adults aged 18-24 and their young children) transitioning out of homelessness. Allie graduated from California State University, Chico in 2015 with a BA in English Studies and Asian Studies. She spent two years working with youth in a domestic violence shelter and the next two and a half years working as a Rapid Rehousing case manager in Madison. She began working at The Road Home in 2020. Allie also currently serves as the chair of the Homeless Service Consortium’s Committee to End Youth Homelessness.
During Allie’s time working in homeless services, she has seen that transitional age youth are especially vulnerable and that mainstream adult services don’t always work for them. She is excited to be part of a program that provides youth-specific services and supports.
|Elizabeth Gerber, Rapid Rehousing Housing Advocate | firstname.lastname@example.org • 608-235-6514
Elizabeth serves families through the Rapid Rehousing Program, helping them achieve housing stability and providing support to them as they work toward their goals. Elizabeth graduated from the University of Wisconsin-Madison in May 2019 with bachelor’s degrees in both Community & Nonprofit Leadership and English. She had a mentorship through the BASES (Building Academic, Social, and Emotional Supports) program, completed an internship at The Playing Field here in Madison and worked closely with Occupy Madison Tiny Village through one of her UW courses. After graduating, Elizabeth worked as a Housing Specialist at The Foundation for Rural Housing for a year before coming to The Road Home in May of 2020.
Elizabeth chose to go into this field because she believes that children and families deserve a safe, stable environment to grow in. What she loves best about her work is getting to directly address the real issues in our community that are tied to income, race and education as well as creating new relationships with many incredible people.
|Samantha Green-Milon, Housing Specialist for Housing & Hope | email@example.com • 608-235-7916
Samantha joined The Road Home in 2019 as a housing specialist and case manager for fifteen families participating in The Road Home’s Housing & Hope program. She comes to The Road Home with eight years of experience in the human services field. Samantha graduated from Madison College with an associate degree in human services and then went on to finish her bachelor’s degree in human services with a minor in psychology at Upper Iowa University.
Samantha chose this field because she has always had a strong desire to help those around her. Her own experiences give her insights in working with families at Housing & Hope because she has traveled the road that some of them with are on now. With the support of friends and neighbors, she was able to take a new direction with her life. She now wants to support others on their journey toward more stability for their families.
|Peggy Halloran, Development Director | firstname.lastname@example.org • 608-294-7998 ext 311
Peggy brings with her 25 years of nonprofit fundraising and communications experience. As Development Director, Peggy oversees The Road Home’s annual fundraising program including the Homes for Families Breakfast, event sponsorship, individual and corporate giving, grants and appeals. She works with the development committee, board and staff to identify prospective donors and develop strategies to cultivate those relationships. Peggy received her bachelor’s degree in journalism and master’s degree in mass communications from Drake University. Peggy has served on the Association of Fundraising Professionals (AFP) Madison Chapter Board of Directors and co-chaired the Chapter’s Philanthropy Day. She continues to be a member of AFP as well as a member of Madison South Rotary. She has been with The Road Home since 2013.
Peggy feels fortunate to work for an organization that has a positive impact on children and their families. She is continually amazed by the resiliency and determination of families who come to The Road Home, and by the commitment of staff to providing long-term housing solutions.
|Elizabeth Hendrickson, Housing & Hope Case Manager | email@example.com • 608-235-6853
Elizabeth came to The Road Home in 2017 after earning her Master’s of Social Work from Aurora University. She works as a case manager at Housing & Hope, a permanent supportive housing program that provides on-site case management for families experiencing high barriers to housing. She also works closely with the education coordinator to help ease barriers of education for the children, allowing them to thrive not only in school, but in their futures as well. Prior to working at The Road Home, Elizabeth worked in case management for 5 years with individuals experiencing homelessness, as well as street outreach with homeless individuals. She has also worked supporting survivors of sexual assault, doing violence prevention in schools, and providing hospice care and bereavement services.
Elizabeth was born down the street from where Jane Addams went to college, so she likes to say she was destined to do this work! She loves being able to work closely with families at the Housing & Hope site, as well as working with other community organizations to create a flourishing neighborhood.
|Qiana Holmes-Abanukam, Education Coordinator | firstname.lastname@example.org • 608-535-0330
Qiana helps families build partnerships and become better advocates for their children in the schools and surrounding community, while also making referrals and connecting them to services. She is part of the Homeless Education Network, Superintendent’s Human Relations Advisory Committee and Early Childhood Homeless Workgroup as well as the committee organizer for the Infamous Mother’s: Talk Back Conference. Qiana graduated from the University of Wisconsin-Whitewater in social work. She’s worked at The Road Home since 2014 and has been in the education field six years longer than that.
Qiana chose to work in education because she wanted to plant seeds of success to help youth make better choices. She has come to believe that we must first support families in order to strengthen youth. She enjoys working with families, mentoring youth and giving them a voice in their lives so they can control their destiny.
|Joshua Jackson, Rapid Rehousing Case Manager | email@example.com • 608-228-4144
Joshua works as a case manager in The Road Home’s Rapid Rehousing program. He strives to help families reach and maintain stability by providing support as well as linking them to resources. A native of Madison, Josh received his bachelor’s degree in social work with a minor in human services from the University of Wisconsin-Whitewater.
Joshua began working at The Road Home in July of 2019. Prior to his arrival at The Road Home, Joshua worked as an intern social worker for the Dane County Department of Human Services, and then at the Boys and Girls Club as the teen and sports coordinator. He has also served as a juvenile court worker at the Dane County Juvenile Detention and Dane County Shelter Home. Joshua chose this field because he finds joy in supporting others as they make positive change and in helping create a more positive future for children in our community.
|Jasmine Jones, Mainstream Voucher Program Case Manager| firstname.lastname@example.org • 608-219-2978
Jasmine works with families who are in the Mainstream Voucher Program with the Dane County Housing Authority. She graduated from Western Illinois University where she studied Law Enforcement and Justice Administration as well as Sociology. Before coming to The Road Home, Jasmine spent ten years working in the human service field.
Jasmine has always wanted to help where there is the greatest need in her community. Having personally dealt with adversity, she knows firsthand how a single experience can impact a person’s life. She strives to be a positive influence on other’s journeys.
|Takisha Jordan, Peer Engagement Specialist | email@example.com • 608-294-7998 ext 312
Takisha provides support to program participants by connecting them to resources within the community. Takisha has been employed with The Road Home since 2012. She has filled various roles in the agency and in the community. Currently, she is the Peer Engagement Specialist at two of The Road Home’s housing sites and has lent her voice to roles such as the Homeless Services Consortium Board of Directors as Vice President, the FEMA Board of Directors and other committees within the community. Takisha’s own lived experience gives her unique insights into the issue of homelessness and enables her to relate to the families served by The Road Home.
|Sheila Kirschbaum, Business/Development Coordinator | firstname.lastname@example.org • 608-294-7998 ext 301
As the Business and Development Coordinator, Sheila coordinates The Road Home’s events and major fundraiser as well as the creation and printing of agency publications and marketing materials. In addition, Sheila manages business and office administration, donor communication and documentation, and general office operations.
Sheila has a Bachelor’s of Fine Arts. She has been at The Road Home since 2013 and has worked in the non-profit and social services field for more than 12 years. Sheila believes homelessness can have long-term effects on children’s behavior, brain development, health, well-being and ability to be productive members of society. She enjoys working for a healthy non-profit that is making a difference in the lives of children and families.
|Melissa Mennig, Program Director | email@example.com • 608-294-7998 ext 314
As the Program Director, Melissa helps to develop, oversee and manage all of The Road Home’s housing programs. She supervises the case managers, works with agencies to develop strong partnerships, and represents The Road Home in multiple capacities in the Dane County Continuum of Care. She serves on the Continuum of Care Core Committee, the Homeless Services Consortium (HSC) Board of Directors and also chairs the HSC Membership meetings.
Melissa received her undergraduate from Clarke College and her Master’s of Social Work from the University of Wisconsin-Madison. She has worked for The Road Home since 2008 and has served in her role as Program Director since 2015.She loves working with strong, resilient families, compassionate case managers and leaders in our community who are all passionate about ending homelessness. She enjoys the collaboration of coming together to think creatively and constantly improve services to ensure every child has a home.
|Georgie Nazos, The Breese and Fair Oaks Case Manager | firstname.lastname@example.org • 608-235-3959
Georgie works on-site at The Breese Supportive Housing Program, The Road Home’s newest housing program, providing case management to families. She supports families in maintaining their housing and achieving their self-identified holistic goals. She also serves on a staff program committee, on the Housing and Health Care Integration Initiatives, and with the Affordable Housing Action Alliance.
Georgie received her master’s degree in social work from the University of Wisconsin-Madison in 2009 and has been working at The Road Home as a case manager in a variety of programs since then. She began her work in the social services field in 2005, working at neighborhood centers in Madison and also has experience in medical social work. Georgie is drawn to this field because she believes housing is a human right and necessary for families and communities to be successful.
|Numbers 4 Nonprofits
Numbers 4 Nonprofits provides accounting services for The Road Home. They help with accounting and financial management to keep everything running smoothly.
|Dana Palmer, Program Assistant | email@example.com • 608-294-7998 ext 304
As a case manager, Dana works to support families so they can successfully stay in housing. She received her Bachelor’s of Science in social work from the University of Iowa in 1979 and her master’s degree in art therapy from the University of Southern Illinois in 2000.
Dana has worked in the social services field for many years. She has experience working in domestic violence shelters, with mentally ill individuals in a work setting, in a day center for individuals with dementia and for Rock County’s Child Protective Services department. She has worked for the Road Home for nearly 13 years. Dana enjoys that each day is different. She particularly enjoys playing with kids and seeing them grow.
|Belinda Richardson, Housing Program Manager | firstname.lastname@example.org • 608-206-5423
In Belinda’s role as a Housing Program Manager, she overs staff who work with families in The Road Home’s on-site housing programs. Belinda received her master’s degree in rehabilitation psychology in 2012 from the University of Wisconsin-Madison and obtained her LPC (Licensed Professional Counselor) certification in 2016. She began working at The Road Home in 2013, helping families who were literally homeless find housing as well as working with families already in housing to maintain that housing. In her current role, she is involved in service coordination and program development and evaluation.
Belinda has had an interest in this type of work ever since she was a child. Her grandmother was a strong local activist in our community when Belinda was young. She took Belinda to her first protest and told her that as a person of color, she had to work together with others to break down walls. Belinda loves helping families become stable and being part of reducing racial disparities.
|Kristin Rucinski, Executive Director | email@example.com • 608-294-7998 ext 302
Kristin serves as the Executive Director at The Road Home, working with a team of 23 staff members to help develop programs that follow national best-practices to end family homelessness. In this role, she is very involved in partnership with other community groups. She chaired the Homeless Services Consortium Shelter Providers Committee from 2014-2018. After being on United Way of Dane County’s Basic Needs Community Solutions Team for several years, she currently serves as an agency representative on their Board of Directors as well as an agency representative on the advisory board for Numbers 4 Nonprofits.
Kristin received her master’s degree in social work in 2007 from the University of Wisconsin-Madison and has been working at The Road Home since that time in various positions, including serving as the Executive Director since 2012. Kristin believes that children, families and communities are all stronger when we have more families in stable housing. She believes in The Road Home’s vision: every child deserves a home.
|Liz Schnee, Heart Room and House-ability Case Manager| firstname.lastname@example.org • 608-235-3875
Liz serves families in the Heart Room and House-ability programs, providing support for families working towards their own goals in both rapid rehousing and permanent supportive housing settings.
Liz graduated from the University of Wisconsin-Madison with a Bachelor of Arts in 2018. Previously, she did program coordination work for local school food pantries and worked as a researcher interviewing households about inequality before coming to The Road Home in 2020. Liz chose to go into the social services because she sees the link between systemic oppression and individual hardship and believes that making families aware of their rights and options can be a powerful tool to distribute power. She loves learning from families and coworkers and believes safe housing is a fundamental human right.
|Diane Speich, Human Resources | email@example.com • 608-294-7998 ext 301
Diane has worked with The Road Home since 2015. She brings with her 30 years of experience in the human resources field, with 20 years of that working with nonprofit organizations. Diane received her bachelor’s degree from the University of Wisconsin-Eau Claire.
Diane has always believed employees are an organization’s greatest asset. She is happy to work for an organization that truly appreciates and respects its employees. She enjoys helping employees by answering questions, problem solving and, most importantly, listening.
|Amy Steffes, Mainstream Voucher Program Case Manager | firstname.lastname@example.org • 608-531-7920
Amy works with families that have housing vouchers through the Mainstream Voucher Program, supporting them as they work to achieve their goals and maintain stable housing. Amy has a bachelor’s degree in psychology with a concentration in Human Services from Edgewood College. With five years of experience working in the housing industry in property management, Amy brings a unique perspective that she uses to help families be successful. She has also worked as a resource navigator, connecting people to resources in Madison and advocating for them when needed.
Amy enjoys being part of addressing the barriers that she has repeatedly seen get in the way of families being safely housed. Amy believes that housing affects many aspects of a family’s life including where their children go to school, what community they are part of and what resources are available to them. As a housing case manager, the support she provides can touch many parts of a family’s life, helping to remove a significant stressor and creating room for them to work toward their goals.
|Zach Stephen, Foundations and Moving Up Case Manager | email@example.com • 608-294-7998 ext 303
Zach works with families in The Road Home’s housing programs to help them find stable housing as quickly as possible. Once in housing, he continues to assist the families in reaching goals they set for themselves and in maintaining their housing.
Zach graduated with honors from the University of Wisconsin-Milwaukee in 2014 with a bachelor’s degree in social work and has worked in the field since then. He has been at The Road Home since 2016. Zach’s favorite part of his job is moving day. There’s nothing he finds more exciting than watching a family move into a new place they can call home.
|Amber Thompson, RISE Case Manager | firstname.lastname@example.org • 608-294-7998
Amber works with families through the Rapid Rehousing program, providing holistic client centered case management to assist families in reaching their goals and maintaining housing. Amber received her bachelor’s degree in elementary education and psychology. She worked for several years as a shelter case manager before joining The Road Home in 2017. Amber is also a certified yoga teacher with an emphasis on trauma-informed practices. She uses her background to help families build resiliency around trauma responses and to manage stress triggers.
Amber loves building relationships with the families she works with. She believes wholeheartedly in the housing first model, an approach that quickly connects families to permanent housing without creating any preconditions. She believes that housing is a human right and enjoys working with families to steer their own journey and achieve goals they set out.
|Allison Turkowitch, House-ability and Moving Up Case Manager | email@example.com • 608-444-8605
As a House-ability and Moving Up case manager, Allison works with families who have experienced homelessness and whose head of household has a long-term disability. She assists in supporting families to find stability in housing and to meet other goals. Allison came to The Road Home in 2019 with two years of experience working in mental health case management. She graduated from the University of Wisconsin-Eau Claire with a Bachelor’s of Social Work.
What Allison enjoys most in her position is the opportunity to connect with people with a variety of life experiences. She loves listening to people and helping them work through any barriers in the process to become their best selves.